Stakeholder dialogue
NCC engages in ongoing dialogue with its stakeholders to gain insight into the type of issues that are most important to them and to find out what activities they expect and need from NCC. The principal stakeholder groups are customers, employees, suppliers and subcontractors, shareholders, investors and the financial market, as well as the surrounding society. The point of departure is the extent by which the groups influence or are influenced by the Group’s work.
| Stakeholder group | Issues in focus | Type of dialogue |
| Customers | Reduced climate footprint. Energy efficiency. Circularity. Re-use. Biodiversity. Control over the supply chain. Health and safety. Sound working conditions |
Personal meetings. Partnership projects. Customer surveys. Customer seminars and events. |
| Employees | Safe and secure workplaces. Skills and career development. Good leadership. Equal treatment. Diversity and inclusion. Longterm economic value growth. Responsible ethical enterprise. Reduced climate footprint. | Daily workplace dialogues. Employee surveys. Work environment measurements, work environment dialogues, safety rounds at workplaces, workplace meetings, in-house training. Employee dialogue. Dialogue and activities with students. Structured internal network. Program for younger talents. |
| Shareholders, investors, banks and other representatives of the financial market |
Long-term economic value growth. Responsible ethical enterprise with a focus on sound working conditions, work to counter corruption and bribery and control of the supply chain. Reduced climate impact, increased circularity and efficient use of materials. Health and safety. Ongoing risk assessment and risk management. | Annual General Meeting, meetings in conjunction with quarterly reporting, participation in questionnaires and dialogue with investors, individual meetings. Participation in seminars arranged by players in the financial market. |
| Suppliers and subcontractors |
Sound working conditions with respect to human rights. Climate impact. Circularity. Long-term economic value growth. | Procurement processes, supplier assessments, meetings with suppliers, supply days, partnership projects, supplier audits. |
| Society | Good dialogues prior to, during and after the construction and work process, to achieve a favorable end result for all stakeholders. Participating in the development of new know-how | Dialogues with local inhabitants, which frequently occur in collaboration with NCC customers. Cooperation with colleges and universities. |
For information about memberships, initiatives and networks involving sustainability, see Selection of memberships and networks involving sustainability.